Last week, I told you about my Hilton Best Rate Guarantee debacle. After booking a room at the Toronto airport location, Hilton’s most senior customer service agents told me they: (a) wouldn’t be able to match a better price ($127 vs $152) for the same room on the same night that included breakfast too… BECAUSE […]

Car Dealer: This brand new Audi A3 is only $35,000 it has all the bells and whistles. Don’t bother going anywhere else. I guarantee you I will match the price if someone else offers you the same car for less in the next 24 hours. Consumer: Ok I’ll buy it. Fast forward to next day, […]